Delete your account

You can ask us to delete your Interruptr account and the data stored with it at any time. There are two ways.

In the app (fastest)

1. Open Interruptr and go to Settings.
2. Choose Privacy and data, then "Delete my account".
3. Confirm.

You're signed out on every phone at once. The account is deleted 7 days later, and signing in again before then cancels the deletion. During a running commitment, deleting goes through the commitment's exit rule first.

By email, if you no longer have the app

Email [email protected] from the address on the account, with the subject "Delete my account". If you never added an email to your account, it's anonymous and can only be deleted from the app. An anonymous account that hasn't been used for 60 days is deleted automatically. We'll confirm within 30 days.

Delete some of your data, keeping your account

• Coach chat: in the app, open the coach and choose "Delete this chat". Your messages are erased at once. Otherwise they're erased 30 days after they were sent.
• Anything else we hold (for example your locks, wins, slips, check-ins or partner records): email [email protected] from the address on your account, say which data you want deleted, and we'll do it and confirm within 30 days. Text you typed, searches, sites, notes and screenshots are only on your phone, so you delete those on the phone (or by clearing the app's data).

What gets deleted with the account

• Your account, your phones, your rules, locks, wins, slips, check-ins, points, badges, partner links, plan record and challenge membership. They're hidden straight away and permanently erased one year after deletion.
• Coach chats are erased at once.
• Your partner stops seeing anything about you.

What we may keep

Payment records held by Google Play and Stripe stay with them under their own rules. Anything we must keep for legal or tax reasons, such as a record of a deposit, is kept only as long as the law requires. What you typed or searched was never sent to us, so there is nothing of it to delete from our servers.

More detail is in the privacy policy.